Policy Errors

The Policy error code values are described here. Note, some payers respond with multiple error codes.

CodeDescription
GENERIC_ERRORUnexpected error
DOB_INVALIDDate of birth is invalid
PATIENT_NAMEPatient name not found
DOBDate of birth does not match
MEMBER_IDMember ID not found
SUBSCRIBER_NAMEPatient name is invalid
PAYER_ERRORPayer system error
TIMEOUTPayer system timeout