Existing Patients

Existing Patients (who have a Policy associated), do not need to resolve their policy with a payer again.

This guide assumes familiarity with the Hard Check flow. Pass a policyId upfront instead of patient and payer details. The existing Policy already contains patient information; only state is required.

Patients may travel, and best practice is to confirm their location before each visit to comply with licensing requirements.

createHardEligibilitySession({
  policyId: "pol_xxx",
  serviceTypeIds: ["svt_xxx"],
  ...
})

When a Policy is provided upfront, several steps and possible error-states are bypassed. The final resulting object is the same shape as with a new user check. See the Hard Check guide for result statuses and error handling.