For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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DocumentationAPI ReferenceChangelog
  • Getting Started
    • Overview
    • API Client
  • Concepts
    • Eligibility
    • Providers
    • Patients
    • Notes
    • Services
    • Revalidation
    • Consent
  • Eligibility
    • Soft Eligibility
    • Hard Eligibility
    • Policy Errors
    • Conditional Patient Responsibility
  • Guides
    • Enrollment Status
    • Monitoring Payer Health
    • Webhook Behavior
  • Integrations
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  • Recommended Handling
  • previous and data Snapshots
  • Idempotency
Guides

Webhook Behavior

Bridge webhooks are real-time notifications, but delivery is at-least-once and unordered.

Recommended Handling

  1. Verify webhook signatures and parse the eventId.
  2. Use Get Event to fetch the full payload.
  3. Fetch the current resource (Service, Policy, etc.) for critical decisions.

previous and data Snapshots

Some events include previous and data, but they can be stale or out of order and are being considered for deprecation. Treat them as convenience only.

Idempotency

  • Store eventId to ignore duplicates.
  • Prefer the latest resource state if updates conflict.
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