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## Claim history considered during eligibility

Patient's who have previously had denied claims, may be more reliably prevented from being given `ELIGIBLE` responses within `ServiceEligibility`.
If this is patient-specific, there may be an explicit message in the `messages` array.

This *will* be detected across distinct `Patient` and `Policy` resources.
If a Patient's insurance policy changes, it will be evaluated independently.

If you believe a patient is being incorrectly flagged, or the issue has been addressed without insurance changing, contact Bridge and these restrictions can be bypassed.